Warranty

All brand-new GLIDE electric scooters and e-bikes come with a comprehensive 1-year manufacturer's warranty, which covers all defects in materials or workmanship for the original purchaser. This warranty is valid for one year from the date the product is purchased and applies only to the original buyer.

The warranty is automatically activated upon purchase. Please note that this coverage is transferable and exclusive to the first purchaser.

Please note that the natural reduction in battery capacity over time is considered normal and is not covered under the warranty.

The warranty does not apply to damages resulting from misuse or accidents caused by the customer. Additionally, any damages caused by external factors such as natural disasters (typhoons, hurricanes, earthquakes, floods, lightning, etc.) or extreme weather conditions, as well as incidents like fire, accidents, or unauthorized modifications, are excluded from warranty coverage.

In summary, GLIDE stands behind the quality of our products, but we do not cover damages due to factors outside of manufacturing defects or normal wear and tear.